Shipping & Delivery

At Charm Craft, we want to ensure that your shopping experience is not only delightful but also hassle-free when it comes to receiving your personalized gifts and apparel. We partner with reliable courier services, including Paxi and The Courier Guy, to provide you with efficient and cost-effective shipping options.

Shipping Partners:

The Courier Guy: For door-to-door delivery services, we collaborate with The Courier Guy. Enjoy the convenience of having your purchases delivered straight to your doorstep with this reliable courier service.

Flat Rate Shipping:

We believe in transparency and simplicity, which is why we offer flat-rate shipping for all orders. The shipping cost remains a flat rate, providing you with clarity and predictability in your shopping experience.

How It Works:

1. Select Your Shipping Option: During the checkout process, choose The Courier Guy as your preferred shipping option.
2. Enter Delivery Details: Provide accurate delivery information, including your address and contact details, to ensure a smooth delivery process.
3. Track Your Order: Once your order is dispatched, you will receive a tracking number. Use this number to monitor the status of your delivery and anticipate its arrival.
4. Receive: Await the delivery at your specified address.

Delivery Times:

• Shipping takes 3-5 business days for finished products and 7-10 days for customized products
• Delivery times may vary based on your location and the chosen courier service.

Contact Us:

If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at support@www.charmcraft.co.za. We are here to assist you and ensure that your items reach you in perfect condition and on time.

Thank you for choosing Charm Craft. We appreciate your trust in our shipping and delivery services, and we look forward to bringing your personalized creations to your doorstep.

Charm Craft Studio
charmcraft.co.za